Delivery & Returns
Competition Werkes/Werkes USA/MotoMPH branded products are provided with a one year limited parts replacement warranty. Any item judged to be defective will be repaired or replaced promptly upon receipt at Competition Werkes. We will not be responsible for any labor charges in connection with any defective product. Normal wear, abuse, or modification cannot be considered for warranty. This warranty shall apply only to our USA customers. No warranties on any products shipped internationally.
Orders received by 1:00PM PST will ship the same day unless you are notified otherwise (i.e. in the case of a back order or a special order). Competition Werkes will send an order confirmation to the email address on your invoice. On the evening that the order is shipped, our shipping service (typically FedEx) will send a shipping confirmation and tracking number to the email address on your invoice.
Orders shipped within the contiguous United States are shipped via FedEx. You can specify FedEx Ground or Express service and see the shipping cost when you place your order online.
Orders shipped outside the contiguous United States are either shipped via FedEx or United States Postal Service at our discretion. Please note that payment of any customs duties are the customer’s responsibility. Competition Werkes does quote customs duties, nor do we under value the product value on customs declarations.
We do not authorize nor accept returns on closeout/clearance items, special orders, or merchandise that has been installed, used, modified, painted or not in original new condition. Please be very careful when ordering clearance or special order items. Please check fit before installation. Payments for special orders are not refundable.
All authorized refunds and exchanges will be gladly accepted if you contact us at 800-736-2114 or email us at firstname.lastname@example.org within 7 days of receipt of your package. Once we authorize the merchandise to be returned, we will issue you a Return Authorization (RA) number to be written on the outside of the package. Please send the merchandise in its original condition and packaging, prepaid and insured to:
1382 Duke Ave
Sutherlin, OR 97479
Any product returning to Competition Werkes must be in its original, unused condition with its original packaging intact. All product contents must be returned in the original condition as well. All returns are subject to a 20% restocking fee. Any returns that are sent without a return authorization number will cause delays in correcting any issues you may have. Please contact us first! Shipping and handling /insurance charges are not refundable. Please allow up to 72 hours for refunds to be processed.